DJI, a leading drone manufacturer, offers a comprehensive protection plan for its products called DJI Care Refresh. This service plan provides peace of mind to drone enthusiasts by offering coverage for accidental damage, replacements, and repairs. Whether you’re a professional filmmaker or a hobbyist, DJI Care Refresh can help you safeguard your investment and ensure that you can continue capturing stunning aerial footage.

In this guide, we will explore DJI Care Refresh in-depth, including its coverage, limitations, and the process of transferring the plan to a new owner. We will also discuss the benefits of transferring DJI Care Refresh and how to perform this transfer seamlessly. By understanding the ins and outs of this service plan, you can make the most of your drone ownership experience.

What is DJI Care Refresh?

DJI Care Refresh is a comprehensive protection plan offered by DJI for its range of drones and other products. This plan is designed to provide coverage for accidental damage and other unforeseen issues, ensuring that your drone remains in optimal condition. Under the DJI Care Refresh plan, customers can receive up to two replacement units within a year, including coverage for water damage, collisions, and other accidents.

Understanding DJI Care Refresh Coverage

DJI Care Refresh covers a wide range of potential issues, including:

1. Accidental Damage: The plan covers damage resulting from accidents such as collisions or drops, ensuring that your drone is protected in case of mishaps.
2. Water Damage: DJI Care Refresh also provides coverage for water damage, which can be particularly useful for those who fly their drones near bodies of water or in wet conditions.
3. Rapid Support: DJI Care Refresh offers expedited repair services, minimizing downtime and ensuring that you can get back to flying as soon as possible.
4. Replacement Units: The plan includes up to two replacement units within a year, allowing you to replace your damaged drone with a new or equivalent-to-new unit.

Transferring DJI Care Refresh

There may come a time when you decide to sell or transfer your DJI drone to a new owner. In such instances, the DJI Care Refresh plan associated with your device can also be transferred, provided certain conditions are met.

Transferring DJI Care Refresh to a New Owner

To transfer your DJI Care Refresh plan to a new owner, you must ensure the following:

1. The plan has not yet expired.
2. No replacement units have been claimed under the plan.
3. The drone’s serial number has not been replaced or altered.
4. The new owner agrees to the terms and conditions of DJI Care Refresh.

Limitations and Considerations

Before transferring your DJI Care Refresh plan, it’s crucial to understand the limitations and considerations associated with the process. Some of these include:

1. Transfer Fees: DJI may charge a transfer fee for the process, which the original owner or the new owner may be responsible for paying.
2. One-time Transfer: DJI Care Refresh can only be transferred once during its validity period. Once the plan has been transferred to a new owner, it cannot be transferred again.
3. Eligibility: Not all DJI products are eligible for DJI Care Refresh. Make sure to check the eligibility of your specific drone model before purchasing or transferring the plan.

Benefits of Transferring DJI Care Refresh

There are several benefits to transferring DJI Care Refresh, including:

1. Increased Resale Value: By transferring the DJI Care Refresh plan to a new owner, you can potentially increase the resale value of your drone, as the buyer will have access to the comprehensive protection offered by the plan.
2. Peace of Mind for the New Owner: The new owner will have peace of mind knowing that their newly-purchased drone is covered by DJI Care Refresh, protecting their investment in case of accidents or damage.
3. Continued Coverage: Transferring DJI Care Refresh ensures that the drone remains protected for the duration of the plan, maximizing its coverage and benefits.

How to Transfer DJI Care Refresh

To transfer DJI Care Refresh to a new owner, follow these steps:

1. Contact DJI Support: Reach out to DJI Support via email, phone, or online chat to initiate the transfer process.
2. Provide Necessary Information: Provide the required information, such as the drone’s serial number, your DJI Care Refresh agreement number, and the new owner’s contact details.
3. Pay Transfer Fee (if applicable): If DJI charges a transfer fee, you or the new owner will need to pay the fee to complete the transfer process.
4. Receive Confirmation: Once the transfer is complete, DJI will send a confirmation email to both the original owner and the new owner, confirming that the DJI Care Refresh plan has been successfully transferred.

Conclusion

DJI Care Refresh is a valuable protection plan for DJI drone owners, offering coverage for accidental damage and other unforeseen issues. By understanding the coverage, limitations,and benefits of the plan, as well as the process of transferring it to a new owner, you can make the most of your DJI drone ownership experience. Transferring DJI Care Refresh can increase the resale value of your drone and provide peace of mind to the new owner, ensuring that their investment is protected. By following the steps outlined in this guide, you can seamlessly transfer your DJI Care Refresh plan and continue to enjoy the benefits of this comprehensive protection plan. As drone technology continues to evolve and improve, DJI Care Refresh remains an essential service for safeguarding your drone and ensuring that you can capture stunning aerial footage for years to come.